4.2
Listening to Understand
Submitted by Jessica Friedrichs
This activity is designed to help participants practice specific listening techniques that can be incorporated in everyday life. This activity can be adapted online but is described here as an in-person process that requires movement.
Learning Goals
Learn and practice specific strategies of listening.
Explore how active listening can be applied regularly in all facets of daily life.
Instructions
Set Up: Prepare for the Activity
A large room with moveable chairs is required for this activity. (Refer to the CDP newsletter post on this activity for online adaptation instructions.)
Begin by introducing the learning goals of this activity.
Step One: Individually Reflect on Listening (5 min)
Share the following questions and ask participants to record their responses on a piece of paper:
Do you consider yourself a good listener?
Are you more comfortable listening or talking?
How do you know if someone is really listening to you?
Step Two: Introduce Listening Concepts (10 min)
Share the following concepts on a board or flip chart. Review together and record any reactions or questions about each.
Silence is golden
Try not to relate the experience you are hearing to yourself
Be conscious of body language
Hear what is not said
Balance
Open-ended questions elicit more information
Closed-ended questions allow you to control the conversation
Don’t ask excessive questions
Check understanding: recap or paraphrase what you hear to validate and clarify
Step Three: Set Up Concentric Circles (5 min)
Arrange the chairs so that they are either in concentric circles or short rows with chairs facing each other.
Each person should be facing only one other person, so they are in pairs.
Take into account that you will be switching pairs a few times, so make it easy for that to happen.
After each round, one group will get up and move to the chair to their right. For example, participants in the inner circle of the concentric circle will move to the right so that they will have a new partner.
Make sure everyone is in a chair facing one other person.
Step Four: Round 1 - Practice Active Listening (5 min)
Designate the inner circle to be “listeners” and the outer circle to be “speakers” for this first round.
Explain that the listener is going to try to practice the following listening concepts:
Silence is golden
Try not to relate the experience to yourself
Be conscious of body language
Hearing what is not said
If participants are assigned to “speak,” the challenge is to continue talking for the entire time.
If participants are assigned to “listen,” then they should not speak during this round. They will not get a chance to respond to this person so they don’t need to worry about what they would say next. They are simply listening.
Invite the speakers to talk about the following prompt for two minutes:
Share a life transition you’ve experienced.
Stop the discussion immediately at the 2-minute mark.
Instruct participants to thank each other.
Step Five: Round 2 - Switch Roles and Practice Active Listening (5 min)
Have the inner circle move over one seat to the right, while the outer circle remains where they are.
Each person now has a new partner. Flip the roles for this round so that if the participant listened last time, now they will be speaking this time and vice versa.
Invite the speakers to talk about the same prompt for two minutes:
Share a life transition you’ve experienced.
Stop the discussion immediately at the 2-minute mark.
Instruct participants to thank each other.
Step Six: Round 3 - Practice Active Listening + Dialoguing (5 min)
Have the inner circle move over one seat to the right again, while the outer circle remains where they are.
Again, each person now has a new partner.
This round, explain that listeners will practice the following elements of listening – which include dialoguing.
Concepts:
Balance
Open-ended questions elicit more information
Closed-ended questions allow you to control the conversation
Don’t ask excessive questions
Check understanding: recap or paraphrase what you heard to validate and clarify
Participants will have three minutes for this round. While the speaker responds to the prompt below, the listener may ask two or three thoughtful questions.
Instruct listeners not to express statements (“I totally agree!”) Instead, instruct them to only ask questions (“Was there a person that was important in your life then?”)
For 3 minutes, the speaker will respond to the following prompt with the listener asking a few questions:
What is your most significant gift?
Step Seven: Round 4 - Switch Roles and Practice Active Listening + Dialoguing (5 min)
Pairs stay with the same person as they were with in Round 3.
Instruct them to switch roles. The speaker will talk about the same prompt:
What is your most significant gift?
Step Eight: Debrief as Full Group (10 min)
What did you learn about how you listen? About how you speak?
What emotions did you pick up on from the person you spoke with in each round? Was it different depending on the round/prompt and if so, why might that be?
What did you learn about power dynamics in Round 1?
As the questioner, was it hard to listen while also thinking of questions to ask? What about thinking about what you were going to say when it was your turn for a prompt?
TIME
50
min
MODULE
Culturally Responsive Collaboration

This activity can be completed by any discussion group.

This activity can be used to build trust and interpersonal connection.

This activity is focused on developing or supporting listening skills. See Sample Listening Certificate Program Design to illustrate sample sequencing.
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Have any helpful suggestions or modifications for this activity?
Share them in the comments below!
0 Comments
YD
December 3, 2022 at 2:39:00 AM
Activity 1.8 provides a very useful survey to gather information on and help support participants' different discussion styles and needs, exploring various areas like preferences for group size, ways of participating in discussions, any fears relating to discussions, etc.
YD
December 3, 2022 at 2:34:46 AM
Activity 5.8 further explores direct democracy by proposing the idea of "legislative juries" to improve the current initiative process through collaboration and deliberation. This activity uses role playing to have participants practice deliberation as part of a mock legislative jury to craft ballot initiatives on a given issue.
YD
December 3, 2022 at 2:27:35 AM
Activity 5.7 uses a fun and tactile activity like building LEGOs to explore the effects of coming together to colloborate and discuss, while also participating together in another physical activity.
YD
December 3, 2022 at 2:22:49 AM
Activity 5.6 uses memes and futuristic zombie scenarios to develop ways to change people's minds, while exploring various aspects of the methods used to change minds, like assumptions behind ideas, sticking to the facts versus stretching the truth, appealing to emotions etc.
YD
December 3, 2022 at 2:16:44 AM
Activity 5.5 uses a fun and visual/craft activity to help participants explore the many different types of knowledge, how they are valued, and the role/importance of each type of knowledge in their own lives.
YD
December 3, 2022 at 2:11:54 AM
Activity 5.3 gives participants to use writing, drawing, and/or speaking to share and discuss the various communities they belong to and/or feel excluded from, the various aspects that define community, as well as the practices of inclusion or exclusion and power distribution in these communities.
YD
December 3, 2022 at 2:07:26 AM
Activity 5.2 introduces four categories of stakeholders and multiple prompts to help participants work together in small and large groups to create comprehensive list of stakeholders, including those who are marginalized or not as obvious, for a given issue.
YD
December 3, 2022 at 2:04:00 AM
Activity 5.1 uses gamification by having participants play the Civics Topics Sweet Sixteen Competition to identify their issues they are passionate about both as individuals and as a group.
YD
December 3, 2022 at 2:01:34 AM
Activity 4.9 uses both lighthearted and serious characters, topics, and dialogue to help participants practice viewing an issue from the perspective of multiple people/characters and explain their thought processes and rationale for the choices they think these people will make in a given situation.
YD
December 3, 2022 at 1:58:08 AM
Activity 4.8 provides useful phrases and techniques, as well as helps participants develop their own, to join in during discussions and express their views according to the goals they choose for themselves on what they want to offer to the discussion and how they want to be perceived.